First, we ask you to use a
router. Our service is an "always on" service, which means
your computers are always online and vulnerable to mischief from
the internet. A router, in many ways, serves as a "firewall" that blocks
the ability of others to see your local computers. In the event you
get a virus, it can also help block that virus from
spreading onto the TexasData network. In addition, a router
will enable you to connect additional computers to
your internet connection.
Second, we require
all of our customers who use Windows to have current, up-to-date anti-virus & spyware protection software running on all computers
connected to the internet. (ref. item #6 on your
Specific Service Agreement)
Finally, we encourage our
customers to use surge protectors, preferably with
protection for ethernet cables. The more ideal solution
would be to use an uninterruptible power supply (UPS),
such as an APC Battery Backup device, given the tendency
of Pedernales Electric Coop's power to be "irregular"
at times,
particularly in more remote service areas. Routers are
extremely
sensitive to small fluctuations in power, and can be easily
damaged during storms. Surge protectors and UPS's
can protect your computer, your router and the radio we
mount outside of your home, and often pay for themselves
in the prevention of damaged routers or other devices.
